Frequently Asked Questions
Everything you need to know about your DERYAN shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
Do you ship internationally?
Yes, DERYAN ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.
How should I care for my DERYAN garments?
To maintain the quality of our premium fabrics, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and laying flat to dry helps preserve the garment's shape and color.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.